Welcome to Cherry Technologies! We are committed to providing you with a seamless shopping experience. This Shipping Policy outlines important details regarding the shipment of your orders from our online store. Please read it carefully before making a purchase.
1. Order Processing Time
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Processing Time: Orders are typically processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
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Order Verification: All orders are subject to verification for payment, delivery address, and item availability. We will notify you if there are any issues.
2. Shipping Rates & Delivery Times
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Shipping Rates: We offer flat-rate shipping across Pakistan. Shipping costs will be calculated at checkout based on your location.
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Delivery Time:
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Standard Delivery: 3-7 business days.
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Express Delivery: 1-3 business days (available in select cities at an additional cost).
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Free Shipping: We offer free shipping on orders above [Insert Amount] PKR.
3. Shipping Partners
We partner with reputable courier services such as TCS, Leopard Courier, and M&P to ensure your order is delivered safely and on time.
4. Shipping Locations
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Domestic Shipping: We ship to all major cities and towns across Pakistan.
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Remote Areas: Delivery to remote areas may take longer. Please allow an additional 2-3 business days for deliveries to these locations.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS. You can track your order through the courier's website using this tracking number.
6. Shipping Delays
While we strive to deliver your order within the estimated time, delays may occur due to unforeseen circumstances such as weather conditions, public holidays, or courier service issues. Cherry Technologies is not responsible for such delays.
7. Shipping Address
Please ensure that your shipping address is correct and complete. Cherry Technologies is not responsible for orders shipped to incorrect addresses provided by the customer.
8. Damaged or Lost Items
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Damaged Items: If your order arrives damaged, please contact our customer support within 24 hours of receiving the item. We may ask for photos as proof of damage.
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Lost Items: If your order is lost in transit, we will work with the courier service to resolve the issue. If the order cannot be located, we will offer a replacement or refund.
9. International Shipping
Currently, we do not offer international shipping. Our services are limited to Pakistan.
10. Contact Us
If you have any questions or concerns about our shipping policy, please contact us:
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Email: info@thecherrytech.com
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Phone: +92 3144243779
Thank you for shopping with Cherry Technologies. We value your business and look forward to serving you again!