Return Policy

At The Cherry Tech, we strive to ensure that you are completely satisfied with your purchase. If, for any reason, you are not entirely happy with your mobile accessory purchase, we’re here to help.

Returns

You have 30 days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Please make sure to include the receipt or proof of purchase.

Non-Returnable Items

Certain items are not eligible for returns, including:

  • Items that show signs of wear and tear, misuse, or damage.
  • Items without original packaging or missing accessories.
  • Clearance or sale items (unless defective).

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at info@thecherrytech.com.

Shipping Costs

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

How to Initiate a Return

  1. Contact our customer support team at info@thecherrytech.com to initiate a return. Please provide your order number and reason for return.
  2. Pack the item securely in its original packaging, including all parts, accessories, and documentation.
  3. Ship the package to the following address: [Your Return Address]

Contact Us

If you have any questions about our return policy, please contact us at info@thecherrytech.com.

We appreciate your understanding and look forward to serving you better in the future. Thank you for shopping with The Cherry Tech!